“IMBOX is a unique customer service that gives our stores a competitive edge. It’s a professional service that we offer all our customers in our stores.
A concern for the company when we agreed to the IMBOX was that it would have a negative effect on aerosol sales. This was proven wrong, because IMBOX is a customer service and not a DIY product and all our staff members find it very easy to start the shoe care sales dialog
Additional turnover and customer loyalty is what our company strives for and having the IMBOX in stores has helped us maintain this, with adding extra value to the customers.”
Salamander Austria GmbH