SEAMLESS CUSTOMER EXPERIENCE

You can benefit from IMBOX Protection by offering premium footwear protection not only directly in the store but also for customers purchasing shoes through various integrated channels or in a traditional online environment.

Online shopping

Give online shoppers a chance to have their brand-new shoes delivered to their homes protected against water, mud, stains and other elements of everyday life. Increased customer satisfaction delivered by premium footwear protection helps to strengthen customers' loyalty. Offering IMBOX through a variety of channels allows you to increase basket size online while encouraging customers to re-IMBOX their shoes at their local store after a few weeks.

For online retailers, IMBOX provides a unique opportunity to prolong and protect brand-new shoes before they leave a distribution centre, ensuring enhanced quality and longevity from the moment shoes are unpacked at home. As it takes less than a minute to treat shoes, implementing IMBOX machines in logistic facilities doesn't slow down the handling process. IMBOX Protection is a plug-and-play solution that helps scale your business from day 1.

“The customers were very impressed with this machine, and we quickly noticed that the word spread because they came back with another pair of shoes from home, asking if they could protect them as well. “

- Store Manager, Stadium

 


Online shopping

Click & Collect

Give your customers the opportunity to IMBOX their shoes when they shop with Click & Collect. You can either let them select IMBOX during online checkout to ensure the footwear is protected before it arrives at the store or right after the customer picks up the order.

Depending on your business set-up and the payment plan, IMBOX can be integrated to best fit your Click & Collect strategy. This consequently helps your business significantly increase accessories sales and customer satisfaction.

Give your customers the opportunity to IMBOX their shoes when they shop with BOPIS. Customers select IMBOX at the time of checkout, ensuring the shoes are protected before they arrive at the store. IMBOX provides a unique opportunity to prolong and protect brand-new shoes before they leave a distribution centre, ensuring enhanced quality and longevity from the moment the shoes are unpacked at home.

“Bringing the IMBOX shoe protection service to our e-commerce business and in our stores allows us to offer our customers premium shoe protection in a seamless customer journey. The IMBOX concept was easily implemented in our warehouse logistics and our stores and was quickly a profitable service that our customers value”.

- Are Knutsen, SVP Commercial Services & Sustainability, XXL Sports & Outdoor

 

Click and collect

In-store ordering

Integrating IMBOX with your online channels will allow you to provide IMBOX service together with in-store ordering. Let the shopper order a missing size in-store and have it delivered at home IMBOXed.

Including IMBOX machines in all of these channels is a profitable way to streamline your omnichannel business and create additional value for your customers.

“Overall the service has been well received all year round and it can only have a positive effect on customer loyalty.”

- The Buying Team, Deichmann Shoes UK LTD

In-store ordering

Want to explore the possibilities of the IMBOX solution?

Get a 10-15 minutes product walkthrough with one of our dedicated specialists and find out how IMBOX can help your business grow.

IMBOX Original

What our partners say

FAQs

Do you have any questions? Here you’ll find the answers most valued by our partners and customers, along with access to step-by-step instructions and support.

The IMBOX treatment protects your shoes in everyday life. The shoe protection spray creates a protective layer that shields the shoes from rain, dirt, snow, salt, bleaching from the sun, and much more.

Yes – the IMBOX is completely safe to use for both employees and customers.

The IMBOX machine has been tested and approved according to high standards regarding health and safety.

We have a short video showing how the treatment is done.

If you would like a personalized demonstration of the IMBOX, you can fill out this form, and we will prepare a presentation that fits your company.

You can read more about our company right here.

You are also more than welcome to follow us on social media – we are on Linkedin, Facebook and YouTube, where we share news about the company.